Harbor Signal Lattice
KRW 2,800,000 per month (informational)
Harbor Signal Lattice ingests operational case metadata and surfaces divergent paths without exposing personal identifiers in shared views. Teams configure guardrails so analysts can compare handling rhythm across regions while keeping row-level detail inside approved workspaces. The module ships with starter templates for intake, review, and closure milestones so you are not drafting taxonomy from a blank slate.
Capabilities
- Configurable milestone graph with annotated transitions
- Diff view for handling paths across cohorts
- Exportable narrative summaries for leadership readouts
- Role-aware filters that mirror your directory groups
- Latency-aware refresh windows for large partitions
- Optional dry-run mode before publishing rule changes
Outcomes teams report
- Faster agreement on which steps deserve automation
- Cleaner handoffs between regional pods
- Fewer duplicate investigations on similar case shapes
Module owner
Mina Cho
Shapes release scope for analytics modules and API contracts.
FAQ
Does this replace our case system?
No. It reads curated feeds from your existing platform and writes commentary layers back through supported connectors.
Can we limit which columns sync?
Yes. Field lists are explicit per environment, and withheld columns never leave the source boundary.
What is intentionally out of scope?
Real-time adjudication inside third-party mobile apps is not supported; use the API for summaries only.
Field notes
The lattice view finally let us argue about process, not spreadsheets. Exporting the handling narrative saved a full afternoon each sprint.
Dry-run publishing is the quiet hero—we caught a bad rule rename before it hit Seoul.